How to claim and view your AHA e-Card

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Congratulations on completing your AHA course! One last step will make it official - claiming your eCard. As a reminder, only you should claim your eCard; it should not be claimed by someone on your behalf. NOTE: To claim an eCard, your training center just have issued an eCard ( not a printed course completion card).

1. You will receive an email from ecards@heart.org with link inviting you to claim your eCard online. Please make sure to check your spam or junk folder. The link will direct you to the Student Profile webpage; please confirm that all information on that page (First Name, Last Name, Email, Phone Number (if entered for claiming by SMS), eCard Code, AHA Instructor Name, and Training Center information) is correct. If it is not, contact your Training Center.
2. Setup your security question and answer. Accept the terms of the site and click “Submit”.
3. Complete the survey on the course you just completed. Your answered to these questions will help improve the quality of future AHA training.
4. After you complete the survey, your eCard will display. You can save or print eCard.
5. Once your eCard has been claimed, you will receive an email notification; please save this confirmation email for your records.
6. Claiming your eCard is the only way you can show proof of course completion to to your employer. If you need to email your eCard, please see step 5 under “ How to View your claimed eCard”

1. Visit the eCards search page. On the “Student” tab , enter your First Name, Last Name, and Email (ensure this is the email address that was used to sign up for the course) OR enter your eCard Code at the bottom of the page (ask your Training Center for this code). Click “Search”. 
2. If all te information was entered correctly, you will be brought to a page that shows “My eCards”. Look for your eCard that is “Unclaimed“ and follow the steps through the site to claim your card, including setting up a security question and answer. If your eCard cannot be found, contact your Training Center to verify your information. 

1. Visit the eCards Search page. On the “Student” tab, enter your First Name, Last Name, and Email (ensure this is the email address that was used to sign up for the course) OR enter your eCard Code at the bottom of page. Click “Search”. 
2. Answer your security question.
3. If all the information entered is correct, you will be brought to a page that shows “My eCards”. If your eCard cannot be found, contact your Training Center to verify your information. 
4. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard”.
5. To email an eCard, select “Email cards” , enter the email address, and click “Email”. 

Note: The student must have claimed their ecard  for an employer to view it.

1. Visit the eCards Search page. On the “Employer“ tab, enter the eCard code (up to 20), and click “verify” .
2. The next page will show the eCards Status of the inputted code(s ).